01
Inspections & diagnostics
Start with the facts. Understand the concern before deciding on the repair.
- General vehicle inspections
- Electrical & driveability diagnostics
- Fleet maintenance assessments
KITCHENER · WATERLOO REGION
Good hands.
Reliable miles.
Mechanical care and detailing with a technician’s attention to detail. Led by Shawn Medford, licensed 310T Truck & Coach Technician.
Clear findings. Your approval before repairs.
THE FLEET RESCUE APPROACHKnow the issue.
Trust the next step.
Trust the next step.
01 / WHAT WE DO
Care for the vehicle.
Confidence for the driver.
Tell us what you drive and what it needs. We’ll confirm the scope, timing, and next steps with you.
02
Repairs & maintenance
Practical mechanical care to keep your vehicle working as it should.
- Preventative maintenance & brakes
- Suspension, steering & electrical
- Truck, trailer & fleet maintenance
03
Vehicle detailing
Give your everyday driver or working vehicle the attention it deserves.
- Interior deep cleaning
- Exterior wash & finish care
- Full vehicle detailing
02 / THE TECHNICIAN
Hands-on work.
A methodical mind.
Meet Shawn Medford.
A licensed 310T Truck & Coach Technician based in Kitchener, Shawn brings experience in commercial truck maintenance and hybrid transit bus systems. His approach is simple: work safely, understand the problem, and explain what comes next.
Truck & coach systemsDiesel engines, air brakes, steering and suspension.
Electrical diagnosticsCircuit troubleshooting and OEM diagnostic software.
Hybrid transit experienceNova Bus hybrid systems, IDS diagnostics and decommissioning.
Knowledge that gets sharedApprentice mentoring and clear explanations of the diagnostic process.
03 / HOW IT WORKS
A clear plan from the start.
01
Tell us what’s going on.
Choose your service, describe the vehicle, and request a time that works for you.
02
Agree on the next step.
We confirm the scope and appointment. Inspections and repair work are discussed separately.
03
Approve before we repair.
Findings and proposed repairs are explained before you decide to proceed.
04 / LET’S GET STARTED
What does your
vehicle need?
A warning light, a maintenance job, or a well-earned clean. Tell us a little about it and we’ll work out the next step.
Appointments by arrangement.
Choose a published time or suggest your own. Your appointment is confirmed only after we contact you.
Kitchener & Waterloo Region
Include your location and whether you’re looking for mobile service. We’ll confirm what’s possible for your vehicle and the work involved.
A FEW USEFUL ANSWERS
Before you book.
Is submitting a request a confirmed booking?
Your request starts the conversation. We’ll contact you to confirm the service, location and appointment before you make plans.
How are prices determined?
The vehicle, condition and work involved determine the scope. Pricing is discussed with you before the work is agreed.
Does an inspection include repairs?
Inspections and repairs are separate. Any recommended repair work requires your approval before it begins.
Can I request a time that isn’t listed?
Yes. Select “Suggest a time that works for me” and include a day and time in your request. We’ll review it against availability.
Do you offer mobile service?
Include your location and ask for mobile service in the form. Availability depends on the vehicle, work required, location and suitable working conditions.